Who is the Controller?

The Department of Environment, Food & Agriculture (DEFA) is registered with the Information Commissioner as a Controller.


  • ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

  • ‘Controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

  • ‘Processor’ means a natural or legal person (other than an employee of the Department), public authority, agency or other body which processes personal data on behalf of the controller.

Why do we collect your Personal Information?

We collect and process information, including your Personal Information, for the following reasons:

Contact us: We will receive and respond to your query and these emails are then subject to our standard DEFA retention schedule and will be deleted after three months.

Join our interactive directory: We will use the information supplied to create a new listing for your business to sit within our directory of local food and drink producers. 

Enter the Food Matters Awards: The information shared on your application form will be shared with our judging panel to select the winners and runners-up of each category and will be used to contact with you should we require further information or have any updates relevant to the awards to share with you. This information may be used in associated PR and at the awards ceremony but it will then be deleted after three months in line with DEFA's retention schedule. 

Register for our newsletter: We will add you to our mailing list and send you newsletters and details of events, etc.

How is your Personal Information collected?

There are online forms to contact us, join our interactive directory, enter the Food Matters Awards or sign up to receive our newsletter.

How and why is your Personal Information shared and who with?

Contact us: We do not share this information unless we have your express permission and need to do so for the purposes of publicising an aspect of Isle of Man Food & Drink that you are involved in.

Join our interactive directory: We share on this website your organisation's name, logo, location, contact number, opening hours, website address, social media platforms, accredtations and a summary of the products/services provided by your business. We also share any news announcement you make about your Partnership with Isle of Man Food & Drink (on your website and/or social media channels) on our own social media channels.

Enter the Food Matters Awards: We will share your information with our judging panel and if chosen as a winner or runner-up within a category, we will publish details of your organisation’s success on our website and share your related activity on social media channels. Otherwise, the information you provide will not be shared.

Register for our newsletter: We do not share this information unless we have your express permission and need to do so for the purposes of publicising an aspect of Isle of Man Food & Drink that you are involved in.

What types of personal information are collected?

Your name, email address, phone number, business information and associated logo/images.

What legal basis is used to process your personal information?

Your Personal Information is processed only:

  • Where you (the Data Subject) have given your consent;

  • Where processing is necessary for the performance of a contract to which you are party or in order to take steps at your request to enter into a contract;

  • Where processing is necessary for compliance with a legal obligation to which the Department is subject;

  • Where processing is necessary in order to protect your vital interests or those of another natural person;

  • Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Department.

How long is your Personal Information kept?

We will only hold your data for as long as is necessary for that purpose, and in accordance with the Isle of Man Government’s privacy policy and document retention policy, details of which can be found at www.gov.im/about-the-government/data-protection-gdpr-on-the-isle-of-man/ 

How is your Personal Information kept safe?

The security and confidentiality of your information is very important to us. 

We will ensure that: 

  • Safeguards are in place to make sure personal data is kept securely;

  • Only authorised staff are able to view your data.

Automated processing

The Department does not carry out any automated processing.

What are your individual rights and choices are when sharing Personal Information with the Department?

You have a right to access your personal data to ensure that it is accurate, and to request that it is rectified, blocked, erased or destroyed if it is inaccurate.

To make any request relating to your data held by us, please contact our Data Protection Officer using the details below.

Guidance on making a Data Subject Access Request, when you can request copies of all the Personal Data held about you, can be found here https://www.inforights.im/media/1091/making-a-subject-access-request.pdf

If you are not satisfied with the response you receive, you may also complain to the Information Commissioner, whose details can be found on www.inforights.im, or the relevant supervisory authority. You may have a right to other remedies.

Department of Environment, Food and Agriculture

Thie Slieau Whallian

Foxdale Road

St John’s

Isle of Man


Phone: 01624 686781

Fax: 01624 685851

E-mail: DPO-DEFA@gov.im